ETIQUETTE AND STUDIO POLICIES

MONTHLY MEMBERSHIPS

ONE MONTH MEMBERSHIP / NO COMMITMENT

  • 12hs cancelation policy applies. ($35 no shows or late cancelation fee)

  • Classes are non-transferable and all sales are non-refundable with no exceptions.

  • Socks with grips are required in every class no exceptions

  • Please, avoid bringing clothes with zippers or any type of metal-pocking

  • One class per day limit (either Pilates or yoga)

  • Memberships are non-refundable.

3 MONTH COMMITMENT MEMBERSHIPS

  • 12hs cancelation policy applies. ($35 no shows or late cancelation fee)

  • No Rollovers

  • Membership freezing available ONE time with a $35 administration fee

  • Classes are non-transferable and all sales are non-refundable with no exceptions.

  • Socks with grips are required in every class no exceptions

  • Please, avoid bringing clothes with zippers or any type of metal-pocking

  • One class per day limit (either Pilates or yoga)

  • Memberships are non-refundable

PRIVATE AND DUET SESSIONS CANCELLATION POLICY

  • We have a 24-hour cancellation strict policy for private sessions. Please note that you will forfeit your session if you cancel after that time period.

  • You may cancel your class through the app, by email, text, or call the studio.

STUDIO ETIQUETTE

  • Socks with grips are required. Regular socks will not be permitted since they can be slippery. If you don’t bring socks with grips for your class, you will need to purchase a pair of ToeSox at our premises. No exceptions.

  • If you are new to Pilathon, please arrive 10 minutes early to fill the necessary forms and get to know your teacher before the class. We require that all students receive a proper introduction to the studio.

  • The studio is generally open 10 minutes before the first-morning class and after the last scheduled classes.

  • Please turn off your phone.

  • Class packages (group and privates), memberships, workshop enrollments, teacher training programs, and any retail product sold are non-refundable. No exception.